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Eligibility

Refunds or exchanges are accepted only for damaged, defective, or incorrect products.

Non-Refundable Items

Used products, sale items, and products without original packaging are not eligible for refunds.

Request Timeline

Issues must be reported within 3 days of receiving the order.

Refund Process

Approved refunds will be processed within 7–14 business days.

Shipping Charges

Shipping charges are non-refundable unless the issue occurred due to our error.

Cancellation Policy

Orders once confirmed and processed may not be cancelled.

Contact Information

Diva Amcorps

Mall L2-12, 2nd Floor, No. 18,

Jln Persiaran Barat, 46050 Petaling Jaya, Selangor, Malaysia