Eligibility
Refunds or exchanges are accepted only for damaged, defective, or incorrect products.
Non-Refundable Items
Used products, sale items, and products without original packaging are not eligible for refunds.
Request Timeline
Issues must be reported within 3 days of receiving the order.
Refund Process
Approved refunds will be processed within 7–14 business days.
Shipping Charges
Shipping charges are non-refundable unless the issue occurred due to our error.
Cancellation Policy
Orders once confirmed and processed may not be cancelled.
Contact Information
Diva Amcorps
Mall L2-12, 2nd Floor, No. 18,
Jln Persiaran Barat, 46050 Petaling Jaya, Selangor, Malaysia
